Last updated: August 26, 2026
This Privacy Policy explains how Nanjing Flybear Hardware Products Co., Ltd (“Flybear,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit https://flybearfastener.com/, contact us, or submit an inquiry. We are the organization responsible for the personal information described in this policy.
1. Information We Collect
Information you provide
When you submit an inquiry, request a quotation, or contact us by email, we may collect your name, business email address, country or region, company and contact details you choose to provide, the content of your message, product requirements, drawings or other files you send, and our subsequent correspondence.
Information collected automatically
Our website and hosting infrastructure may automatically process technical information such as your IP address, browser and device type, operating system, referring and visited pages, date and time of access, approximate region, security events, and cookie or consent identifiers. This information is used to operate, secure, troubleshoot, and measure the website.
Information from cookies and similar technologies
With your consent, we may use analytics and advertising technologies to understand website use and measure the effectiveness of our communications and advertising. Details and controls are provided in Section 5 below.
2. How We Use Information
- To respond to inquiries, prepare quotations, discuss technical requirements, and provide requested product or company information.
- To communicate with customers, suppliers, and prospective business partners.
- To operate, maintain, secure, troubleshoot, and improve the website and inquiry forms.
- To understand website performance and visitor interactions where consent has been given.
- To measure advertising effectiveness and conversions where advertising consent has been given.
- To prevent fraud, abuse, spam, and security incidents.
- To comply with applicable legal, tax, accounting, export-control, and regulatory obligations and to establish or defend legal claims.
3. Legal Bases for Processing
Depending on your location and the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, for our legitimate interests in operating and protecting our business and responding to B2B inquiries, or based on your consent. Where processing is based on consent, you may withdraw it at any time without affecting processing that occurred before withdrawal.
4. Inquiry Forms and Email
Our forms are provided through SureForms and messages are delivered through our WordPress and email infrastructure. Form submissions may include technical anti-spam and security information. Please do not submit unnecessary sensitive personal information. We use inquiry information only for the request, related business communications, record-keeping, security, and legal purposes. We do not sell or rent inquiry details and do not use them for unrelated email marketing without an appropriate legal basis or consent.
5. Cookies and Consent Choices
We use the following categories of cookies and similar technologies:
- Necessary: required for security, basic site operation, and remembering your consent choices. These cannot be disabled through the consent tool.
- Functional: support optional features such as language or interface preferences.
- Analytics: Google Analytics may be used to understand aggregate website use and performance. Analytics storage is denied unless the visitor gives the relevant consent.
- Advertisement: Google Ads technologies may be used to measure advertising and conversions. Advertising storage, advertising user data, and ad personalization are denied unless the visitor gives the relevant consent.
When the banner is displayed, you may select Accept All, Reject All, or Customise. Rejecting non-essential cookies does not prevent you from viewing the website or submitting an inquiry. Your consent choice is normally remembered for up to 365 days. You can change or withdraw your choice at any time by using the floating consent icon or this link:
6. Services and Recipients
We share personal information only as reasonably necessary with service providers that help us operate the website and business, including:
- Website hosting, caching, security, backup, and technical service providers, including Hostinger.
- Google services such as Site Kit, Google Analytics, Google Ads, Google Fonts, and related measurement services. See the Google Privacy Policy.
- GTranslate, which provides the optional website translation interface.
- WordPress website tools including Elementor, Astra, SureForms, WooCommerce, CookieYes, and email delivery infrastructure.
- Professional advisers, authorities, courts, or counterparties where required by law or reasonably necessary to protect rights, safety, and business interests.
These providers process information under their own terms and privacy obligations. We do not authorize them to use inquiry information for their own unrelated marketing.
7. International Data Transfers
Flybear is based in China and serves customers internationally. Information may therefore be processed in China and in other countries where our service providers operate. Where required, we use appropriate contractual, organizational, or other safeguards for international transfers. Privacy protections and legal rights may differ between countries.
8. How Long We Retain Information
We retain inquiry and correspondence records for as long as reasonably necessary to answer the request, maintain the business relationship, meet contractual and legal obligations, resolve disputes, and protect our rights. Security and server logs are retained for limited periods according to operational and hosting requirements. Cookie consent choices are normally retained for up to 365 days. Analytics and advertising data are retained according to the settings and policies of the relevant service.
9. Your Privacy Rights
Depending on the law that applies to you, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; to restrict or object to certain processing; to withdraw consent; to request data portability; and to complain to a competent data protection authority. California residents may also have rights to know, delete, correct, and opt out of certain sharing. We do not discriminate against anyone for exercising a privacy right.
To make a request, email biz@chinaflybear.com. We may need to verify your identity and authority before completing a request. Some information may be retained where required by law or where an exemption applies.
10. Security
We use reasonable technical and organizational measures intended to protect personal information, including access controls, HTTPS encryption in transit, security monitoring, and restricted administrative access. No online system is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
This website is intended for business and professional users and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that we can review and delete it where appropriate.
12. External Links
Our website may link to third-party websites, including social media, partner sites, and external resources. Their privacy practices are governed by their own policies, and we are not responsible for their content or data handling.
13. Changes to This Policy
We may update this Privacy Policy when our website, services, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
Nanjing Flybear Hardware Products Co., Ltd
No. 8, Tianmushan Road, Gaochun, Nanjing, China
Email: biz@chinaflybear.com
Website: https://flybearfastener.com/